Customer Care Portal 7

While at Appsuite my main focus area was on designing the next major version of their Customer Care Portal, CRM/CMS that serves as the backbone for their platform.

The Portal over the years grew a level of cruft on top that started to noticeably affect the client experience and the amount of support they needed.

So my work involved a complete redesign of the whole information architecture and navigation, making the portal work on mobile and modernizing the overall look to be in line with the planned new visual style.